About our online store

Our journey began with a passion for creating heartfelt connections through meaningful gifts. As a team, we often found it challenging to find gifts that truly resonated with our loved ones. We believed there was a way to make gift-giving more thoughtful, so we decided to create a company with this mission at its core.

And thus, Sendalove was born. We started by curating a special selection of gifts designed to bring joy and foster connection. As we began sharing our products, we were deeply moved by the stories of love and happiness that our gifts brought into people’s lives.

Today, we are proud to be a community of individuals dedicated to bringing people closer, one gift at a time.

Mission

Our mission is to become the most cherished provider of heartfelt gifts in the USA, aiming for 1,000,000 orders delivered by 2024. This milestone will enable us to contribute to local charities and make a positive impact on our community.

Values

Our Core Values are the foundation of everything we do. They guide how we hire, train, and interact with our team and customers. If you ever feel we are not living up to these values, please reach out to us. Our Core Values are:

  1. Innovative: Create fun, be adventurous, creative, and open-minded.
  2. Excellence: Always deliver a WOW! Experience.
  3. Unity: Respect others; build a positive team spirit.
  4. Empower: Embrace and drive positive change.
  5. Evolve: Seek growth and learning.

Our Guarantee

30-Day 100% Happiness Guarantee: If you aren't satisfied with your order for any reason, contact our customer care team within 30 days, and we will make it right! While our products are personalized and non-returnable once processed, our team is always ready to go the extra mile to ensure every customer is a happy customer.

Quality

We are committed to quality. All of our products are made to order and ship from the USA, supporting American jobs. Our typical delivery time is around 5-7 days from the date of purchase (with an additional 2-5 days lead time for personalized products). Expedited shipping options are also available for certain products.

Sendalove is a top-rated store for thoughtful gifts, with thousands of 5-star reviews.

If you have any questions, feel free to email us at [email protected]. We would love to hear from you.